Privacy Policy

1. Who We Are

AA PRO Window Cleaning Services is operated by Adil Amin, a sole trader who also trades under the name Squeegee Clean.

We provide residential and commercial window-cleaning services and related cleaning services in Leicester and surrounding areas.

Adil Amin is the data controller responsible for personal information collected through this website and our business activities.

Business: AA PRO Window Cleaning Services

Trading name: Squeegee Clean

Location: Leicester, LE5 5NT, United Kingdom

Email: Aaprowindow@hotmail.com

Telephone: 07810100030

2. Information We Collect

Depending on how you interact with us, we may collect:

• Your name
• Your email address
• Your telephone number
• Your property or service address
• Details of cleaning services requested
• Messages and enquiries you send us
• Appointment and service records
• Payment and invoice information, where applicable

Our website hosting provider may also process technical information, including IP addresses, browser information and server access logs.

3. How We Use Your Information

We use personal information to:

• Respond to customer enquiries
• Prepare quotations
• Arrange cleaning appointments
• Provide agreed cleaning services
• Communicate with customers
• Issue invoices and process payments
• Maintain business records
• Comply with legal obligations
• Protect our website and business against misuse

4. Legal Basis for Processing

Under UK data protection law, we process personal information using an appropriate lawful basis depending on the purpose.

• Contract: To provide cleaning services or take steps requested before entering into a contract.
• Legitimate interests: To respond to enquiries, operate our business and protect our services, where those interests are not overridden by your rights.
• Legal obligation: To comply with applicable tax, accounting and other legal requirements.
• Consent: Where consent is required for optional cookies or marketing communications.

5. Sharing Your Information

We may share personal information with service providers where necessary to operate our business.

Our website is hosted by Namecheap. Website hosting may involve processing technical information such as IP addresses and server access logs for website delivery, security and maintenance.

We may also use email, payment, invoicing or other service providers where needed to respond to enquiries and deliver our services.

We may disclose information to professional advisers or public authorities where required or permitted by law.

We do not sell customer personal information to third parties.

Where personal information is transferred outside the UK, we will assess the applicable data protection requirements and use appropriate safeguards where required.

6. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

Enquiry information is kept for as long as necessary to respond to the enquiry and manage any resulting business relationship.

Customer records are kept while services are being provided and for any additional period reasonably required to deal with enquiries, disputes or legal obligations.

Invoices and accounting records are retained for the periods required by applicable tax and accounting law.

Website technical logs may be retained by our hosting provider according to its operational and security requirements.

7. Cookies and Tracking Technologies

AA PRO Window Cleaning Services does not currently use Google Analytics, Google AdSense, Facebook Pixel or other advertising and analytics tracking tools.

Our website is hosted by Namecheap. Website hosting and embedded third-party services may use cookies or similar technologies.

You can manage or delete cookies through your browser settings.

If we introduce non-essential cookies or tracking technologies, we will provide appropriate information and obtain consent where required by UK law.

8. Google AdSense Advertising

Google AdSense is not currently installed on this website.

If we introduce Google AdSense in the future, we will update this Privacy Policy to explain the relevant advertising technologies, personal information processing and visitor choices.

We will also review and implement applicable advertising and cookie consent requirements before enabling advertising.

9. Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Request access to personal information held about you
• Request correction of inaccurate personal information
• Request deletion in certain circumstances
• Request restriction of certain processing activities
• Object to certain processing
• Request data portability, where applicable
• Withdraw consent where processing relies on consent

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, contact: Aaprowindow@hotmail.com

10. Complaints

If you have concerns about how we handle your personal information, please contact us so we can investigate.

You also have the right to complain to the UK's Information Commissioner's Office (ICO).

ICO website: ico.org.uk/make-a-complaint

11. Data Security

We aim to use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

No internet-based service can guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website services or applicable legal requirements change.

The date at the top of this page will show when the policy was last updated.